Next-Gen IT & AI Solutions
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Address (INDIA)

MoonAxel Technologies Private Limited
Nagananda Commercial Complex, 15/1, 185/2, 185/A,
Second Floor, 18th Main Road, Jayanagar 9th Block,
Bengaluru-560041

Address (USA)

Business Hours

Mon–Fri: 9:00 AM – 6:00 PM PST

Sat–Sun: Closed (email only)

Emergency Support: 24/7 for enterprise clients

The MoonAxel Guarantee

We'll provide a written project estimate within 48 hours of the initial consultation, along with a clear roadmap and milestone breakdown. Every discovery phase comes with a 100% satisfaction guarantee — if you're not happy after the discovery sprint, you pay nothing.

Our Global Offices

Serving clients across 6 continents with local expertise and global delivery capabilities.

🇺🇸
San Francisco HQ
United States
PST / UTC-8
🇬🇧
London
United Kingdom
1 Canada Square, Level 27
Canary Wharf, London E14 5AB
GMT / UTC+0
🇩🇪
Berlin
Germany
Unter den Linden 26, 4th Floor
10117 Berlin, Germany
CET / UTC+1
🇸🇬
Singapore
Singapore
1 Raffles Place, #20-61
One Raffles Place, Singapore 048616
SGT / UTC+8
🇦🇪
Dubai
United Arab Emirates
DIFC Gate Building, Level 12
Dubai International Financial Centre, Dubai
GST / UTC+4
🇮🇳
Bangalore
India
Nagananda Commercial Complex, 15/1, 185/2, 185/A,
Second Floor, 18th Main Road, Jayanagar 9th Block,
Bengaluru-560041
IST / UTC+5:30

We're Everywhere You Are

Six strategic offices spanning four continents, delivering 24/7 global coverage.

San Francisco, USA
London, UK
Berlin, DE
Singapore
Dubai, UAE
Bangalore, IN

Global Reach, Local Expertise

Strategically positioned to serve every time zone

6
Global Offices
500+
Clients Served
42
Countries Reached
24/7
Support Coverage

Frequently Asked Questions

Everything you need to know before we start building together.

01

What is your typical project timeline?

Project timelines vary based on scope, complexity, and team size. Here are our typical ranges:

  • MVP / Proof of Concept: 4–8 weeks for a focused, market-ready prototype.
  • Standard Web or Mobile App: 3–6 months from discovery to launch.
  • Enterprise Platform / AI System: 6–18 months with phased milestones.
  • Legacy Modernization: 6–24 months depending on technical debt and scope.

Every engagement begins with a 2-week discovery sprint where we refine requirements, finalize the roadmap, and lock in a realistic delivery schedule with weekly sprint reviews.

02

Do you sign NDAs before project discussions?

Absolutely. We sign a mutual Non-Disclosure Agreement (NDA) before any substantive project discussion takes place. Our standard NDA is reviewed by our legal team and covers:

  • Confidential information shared during sales and discovery phases
  • Intellectual property belonging to both parties
  • Non-solicitation clauses for team members
  • Jurisdiction and enforcement provisions matching your region

We can use our standard NDA or review one provided by your legal team — whichever you prefer. Just request it when you send your message above.

03

How do you handle intellectual property?

Upon final payment, you receive 100% full ownership of all custom code, designs, documentation, and deliverables created for your project. We do not retain any license or reuse rights to your proprietary work. Our standard contract includes:

  • Full source code transfer with git history
  • Assignment of all copyrights and patents arising from the work
  • Clear delineation of any third-party open-source components and their licenses
  • Option to white-label our internal tooling used during the project

We do retain the right to list the project name and category in our portfolio unless otherwise agreed in writing.

04

Can you work with our existing tech team?

Yes — team augmentation is one of our most popular engagement models. We integrate seamlessly with your in-house developers, using your existing tools, workflows, and code standards. Common collaboration patterns include:

  • Embedded squad: Our engineers join your sprint cycles in Jira/Linear, attend standups, and commit to your repositories.
  • Specialist pods: We provide domain experts (AI/ML, security, DevOps) to complement your generalist team.
  • Parallel streams: We own one workstream independently while your team owns another, with regular sync points.

We adapt to your preferred stack, branching strategy, PR review process, and communication tools (Slack, Teams, etc.).

05

What engagement models do you offer?

We offer three flexible engagement models designed to match your business needs:

  • Fixed-Price Projects: Clearly defined scope, timeline, and cost. Ideal for well-specified MVPs and feature builds. Risk is on us.
  • Time & Materials (T&M): Pay for actual hours worked. Best for evolving requirements and exploratory R&D work. Full transparency via real-time dashboards.
  • Dedicated Team / Retainer: A dedicated squad of engineers, designers, and a PM committed to your product full-time. Scales up or down monthly.

Most long-term clients start with a Fixed-Price discovery phase, then transition to a dedicated team retainer once the product vision is validated.

06

Do you provide post-launch support?

Yes. All projects include a complimentary 30-day post-launch hyper-care period with priority bug fixes. Beyond that, we offer tiered support packages:

  • Essential (8×5): Email support, monthly releases, security patches. Response SLA: 24 hours.
  • Professional (16×5): Slack channel, weekly releases, performance monitoring. Response SLA: 4 hours.
  • Enterprise (24×7): Dedicated account manager, on-call engineers, real-time alerting, <1-hour critical response SLA.

We also offer infrastructure management, CI/CD pipeline maintenance, third-party API updates, and quarterly architecture reviews as add-ons.

07

How do you handle project cost overruns?

Transparency is core to how we work. We proactively prevent overruns through:

  • Detailed discovery sprints that surface hidden complexity before the main build begins.
  • Bi-weekly burn reports showing actual vs. estimated hours across all workstreams.
  • Formal change request process: Any scope addition requires a written change order with cost and timeline impact, approved by both parties before work begins.

For Fixed-Price contracts, if overruns occur due to our estimation errors, we absorb the cost. If overruns stem from client-initiated scope changes, we present options and get sign-off before proceeding. You will never receive a surprise invoice.

08

Can you help with legacy system modernization?

Absolutely — legacy modernization is one of our core specializations. Our approach is methodical and low-risk:

  • Assessment phase: We audit your existing codebase, infrastructure, and data models. We document all technical debt, integration points, and business-critical flows.
  • Strangler Fig pattern: We incrementally replace legacy modules with modern microservices or APIs while keeping the system live and operational throughout.
  • Data migration: Zero-downtime migration strategies including dual-write patterns, event sourcing, and shadow databases.
  • Re-platforming: Lift-and-shift to cloud-native infrastructure with containerization, auto-scaling, and modern DevOps pipelines.

We've modernized systems written in COBOL, VB6, Delphi, early PHP, and monolithic Java EJB architectures. No legacy is too entrenched.

09

What industries do you specialize in?

We have deep domain expertise across high-growth and regulated industries, including:

  • FinTech & Banking: Payment systems, trading platforms, KYC/AML automation, open banking APIs.
  • Healthcare & Life Sciences: HIPAA-compliant EHR systems, clinical AI, telemedicine, medical device software.
  • E-Commerce & Retail: Recommendation engines, inventory optimization, headless commerce, AR try-on.
  • Logistics & Supply Chain: Real-time tracking, route optimization, warehouse automation, demand forecasting.
  • SaaS & Enterprise Software: Multi-tenant architecture, white-label platforms, API-first product development.
  • Government & Public Sector: FedRAMP-compliant cloud, citizen portals, data transparency platforms.
10

How do you ensure code quality and security?

Quality and security are built into every layer of our delivery process, not bolt-ons at the end:

  • Code reviews: All code requires peer review and passes automated linting, formatting, and complexity checks before merging.
  • Test coverage: We target ≥80% unit test coverage, with integration and E2E test suites running on every PR in CI.
  • Static analysis & SAST: SonarQube, Snyk, and Semgrep catch vulnerabilities and code smells before they reach production.
  • OWASP Top 10: Security best practices are enforced at the architecture, code, and infrastructure levels.
  • Penetration testing: We conduct internal pen tests before major releases and can arrange third-party audits.
  • Compliance: SOC 2 Type II certified. We support GDPR, HIPAA, PCI-DSS, and ISO 27001 compliance requirements.
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From startups raising their seed round to Fortune 500 enterprises — we've helped them all build software that scales, converts, and lasts.

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