FOUNDATION OF ACTION
Resources are materials through which ideas transformed into action.A source of supply, support, or aid, especially one that can be readily drawn upon when needed.Resource refers to all the materials available in our environment which are technologically accessible, economically feasible and culturally sustainable and help us to satisfy our needs and wants.
FAQ
Frequently Asked Questions
How long can i take technical support for a product ?
It depends completely on the type of technical support that you are providing. And also depends on skills regarding the project.
What products can be covered by technical support ?
However, sometimes customers may not be aware of how to use the product features to solve their problems or achieve their goals then technical services support especially for complex or innovative products.
What to expect on the support case management system ?
Client is focused by case management.it handles of clients’ situations like functional, emotional, financial, psychosocial, behavioral, spiritual, and other needs as well as those of their support systems.
How do i renew my technical support ?
A technical support team provides assistance and service for people, who have a problem related to their electronic products such as computers, mobile phones, or other hardware or software. By servicing the electronic gadgets to renew the technical resources.
What is the difference between enhanced support and design review ?
The preparation stage of the Design Review identifies which products you are using and ensures the right experts are assigned. Design Reviews are delivered by senior Arm engineers from the Product Support team, or engineers from the Product Development team, chosen for their relevant knowledge and experience, and backed up by the Product Support team.
Enhanced Support is a paid support service that offers faster response times
What information should i provide to raise support case ?
For every case, it is important that you first search the acquaintance for your issue. You may find your answer to the issue here which will save yourselves and the customers time on rectifying the issue.
Cases generally fall in to the following categories:
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Connect
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Voice
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Network
And cheak out above issues.
How do i get the best out of support cases ?
Talk to the manager or leads who report to. It seems that your core job responsibilities don’t align with what you want to do, so solve what you do want to do, and talk to your manager. A discussion can go for solving the problems accordingly.
Do i need maintenance ?
It’s very necessary to maintenance for ensuring that a computer system remains secure and operational, whether on personal computers or company servers. A great IT maintenance plan ensures that your essential software and platforms are meeting your organization’s goals.